


See the results of one of our clients that started using review management us.
| Before Review Management | Using Review Management | |
|---|---|---|
Number of Reviews |
64 | 199 |
Increase in Rating |
4.4 | 4.8 |
Response Rate |
23% | 100% |
Seventy-four percent of consumers say that they are more likely to trust a local business if it has positive online reviews. Most consumers believe that the star rating of a business is most important when comparing companies. Online reviews can significantly help or harm your business. However, acquiring reviews and managing them can take time. Consumer Focus Marketing can help!
We manage your online reputation by sending feedback requests to customers on a weekly basis prompting them to review your business on Google and Facebook. Our team monitors all review activities and posts responses to all reviews.
“Consumer Focus Marketing has drastically improved our communications and marketing efforts with our customers. We’ve overhauled two of our websites, created seasonal customer newsletters to advertise new programs, improved our SEO rankings, and have seen improvements in our Google and Yelp reviews along with management of the customer review process. The team listens to your ideas and concerns, offers solid advice and recommendations, and develops a plan with a timeline they commit to.”